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CU Libraries Summit 2020 program

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CU Libraries Summit 2020 program
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CU Libraries Summit 2020
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CU Libraries Summit Planning Committee
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University of Colorado Libraries
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English

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University of Colorado Denver
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Auraria Library
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CU LIBRARIES SUMMIT 2020 Welcome!

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CU Libraries Summit 2020 Table of Contents: Planning Committee __________________________________________ page 3 Zoom Information __________________________________________ page 4 General Procedures and Best Practices ________________________ page 5 Summit Schedule __________________________________________ page 6 Opening Session __________________________________________ page 12 Roundtables __________________________________________ page 13 Summaries of Roundtable s ____________________________________ page 15 Innovative Practices Showcase Marketing Your Library Through Podcasting __________________ page 23 Open Source Software for Technical Services ____________ page 39 Let’s Keep Them Separate: Course Reserv es & Popular Equipment page 49 Sustainability Student/Book Recycling Project ____________ page 65 CU One Read Collaboration: Sabrina & Corina ____________ page 72 Linked Data for Production Cohort Report __________________ page 92 How Can We Help Patrons Find Our Stuff? Improvements to Discovery Services _________________________________________________ page 111 SILLVR: Streaming Interlibrary Loan Video Resources _______ page 138 The OneNote Solution _______________________________ page 153 Moving Online Reference and Chat Servicess (AskUs) to the Access Services Department’s Powerhouse ________________________ page 158 FOLIO Update __________________________________________ page 170 How are We Doing? Developing Assessment Surveys as a Tool to Improve Instruction ______________________________ page 211 Closing Session __________________________________________ page 219

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CU Libraries Summit Planning Committee Sommer Browning – CU Denver Auraria Library sommer.browning@ucdenver.edu Clara Burns – CU Boulder Music Library mary.burns@colorado.edu Lynn Gates – UCCS Kraemer Family Library lgates@uccs.edu Jessica Gerber – CU Anschutz Strauss Library jessica.gerber@cuanschutz.edu Keith Teeter – CU Denver Auraria Library keith.teeter@ucdenver.edu

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Summit Zoom Information Join Zoom Meeting https://ucdenver.zoom.us/j/95550644215 Meeting ID: 955 5064 4215 Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago)

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General Procedures & Best Practices 1. Please mute yourself when you are not speaking. When talking, please make sure your video is on if possible. 2. You will be assigned to the Roundtable you indicated when registering. Please do not leave your breakout room, as you will not be able to go back in. 3. During the Innovative Practices Showcase if you would like to ask a question please put your question in chat to everyone. The moderator will stop the presentation after 13 minutes (if not already done) and ask the questions from chat. If your question is not asked please email the presenter. 4. The CU Libraries Summit will not be recorded, but copies of the presentations will be sent out to all participants and loaded into institutional repositories.

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Summit Schedule 9:30-10:00 am – Opening Session 10:00-11:00 am – Roundtables via Zoom Breakout Rooms 11:05 am 12:00 pm – Summaries of Roundtables 12:001:00 pm – Break for Lunch 1:00-4:15 pm – Innovative Practices Showcase Schedule 2:30 2:45 pm – Break 4:15-4:30 pm – Closing Session

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CU Libraries Summit 2020 Schedule 9:30 10:00 am Opening Session 10:00 11: 0 0 am Roundtables via Zoom Breakout Rooms Acquisitions eResources Administration Instruction Archives/Digital Repositories Interlibrary Loan Cataloging Serials Circulation Systems Administration/IT Equity, Diversity & Inclusion 11: 05 am 12:00 pm S ummar ies of Roundtables 12:00 1:00 pm Break for Lunch 1:00 4:15 pm Innovative Practices Showcase Schedule 1 :00 1: 15 pm Marketing Your Library Through Podcasting Presenters: Claire Woodcock & Mark Locy , Boulder In 2019, 44% of Americans between the ages of 18 and 34 were listening to podcasts, these days it seems like there is a podcast for everything. Podcasting is an accessible way to reach our community where they are. Last year, the Libraries produced its first season of CU at the Libraries, a podcast where information becomes knowledge through storytelling. In this podcast, the Libraries seeks to highlight and share the story behind the innovative work produced by CU Boulder students, faculty, and staff. Episodes of the award nominated podcast have since been played 2000+ times, maintained 5 star rating on Apple Podcasts, and garnered praise from our campus community , state and from to create your own podcast for your library. claire.woodcock@colorado.edu & mark.locy@colorado.edu 1: 15 1: 30 pm Open Source Software for Technical Services Presenter: Kelsey Brett, Yelena Gordiyenko & Molly Rainard , Denver Members of the Technical Services Division at the Auraria Library will present on their use of CORAL and ezPAARSE, two open source tools that assist the division in their management of electronic resources and off campus access. kelsey.brett@ucdenver.edu , molly.rainard@ucdenver.edu & yelena.gordiyenko@ucdenver.edu

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1: 3 0 1:45 pm Them Separate: Course Reserves & Popular Equipment Presenter: Federico Martinez Garcia , Jr. , Colorado Springs The gathering and analysis of data are a trend that has resurfaced in recent years. We have noticed a drastic increase in course reserves collection usage. When looking at this data, we realized that our equipment, such as phone cha rges and hotspots, are cataloged under course reserves as well. With an effort to identify the usage of these two different collections, course reserves, and equipment, we decided to create a separate iType. This new iType allows for equipment used to be a nalyzed separately from course reserves. This program will focus on what we learned by setting up two popular equipment such as phone chargers. This allows us to ha ve a better understanding of what students want and are using from the library. Fmartin3@uccs.edu 1:45 2 :00 pm Sustainability Student /Book Recycling Project Presenters: Wendy Kisicki & Julia Bullock , Colorado Springs Recent changes in the recycling industry have made it impossible to recycle our discarded books without debinding them first. Last summer in an effort to solve this problem our library began researching various options. This lightning talk will discuss our findings and share the steps we are taking to create a sustainable solution. wkisicki@uccs.edu & jbulloc2@uccs.edu 2 :00 2: 15 pm CU One Read Collaboration: Sabrina & Corina Presenter: Lindsay Roberts , Arthur Aguilera & Ilene Raynes , Boulder This presentation shares how CU Boulder Libraries collaborated with the Office of Diversity, Equity, and Community Engagement (O ECE) to promote the campus One Read, Sabrina & Corina, through book discussions, panel presentations, a Pop Up library, and Maps Exhibit at the fall and spring diversity summits. Many libraries departments were involved in this endeavor. We look forward to sharing what was learned and hearing about sim ilar work at the other campuses! robertlm@colorado.edu 2: 15 2: 3 0 pm Linked Data for Production Cohort Report Presenters: Paul Moeller , Chris Long, James Kalwara, & Erik Radio , Boulder Paul Moeller, Chris Lon g, James Kalwara, and Erik Radio will present on Boulder's participation in the LD4P2 Cohort. The presentation will touch on the LD4P editing tool (Sinopia), LD4P2 working groups, and the associated SHARE Virtual Discovery Environment (SVDE) project. paul.moeller@colorado.edu

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2: 30 2:45 pm Break 2:45 3 :00 pm How Can We Help Patrons Find Our Stuff? Improvements to Discovery Services Presenter: Jessica Gerber , Anschutz Presentation on improvements made to the Strauss Library discovery services, including custom images for equipment, eBook content type and custom eBook facet, and upcoming project on integrating our institutional repository into our discovery layer. jessica.gerber@cuanschutz.edu 3 :00 3: 15 pm SILLVR : Streaming Interlibrary Loan Video Resources Presenters: Katy DiVittorio & Sommer Browning , Denver SILLVR is an innovative project that allows for ILL of streaming video for the first time. Dreamed of by Auraria Library staff SILLVR launched in January 2020 among Prospector libraries. This talk will share how this "unlikely" project became a reality putting CU libraries and CO at the forefront of resource sharing. Data from the pilot, p roject outcomes and challenges experienced will be shared. katy.divittorio@ucdenver.edu 3: 15 3: 3 0 pm The OneNote Solution Presenter: Rick Simons , Denver Microsoft OneNote provides a consolidated quick reference and continuity tool for those who work at the circulation desk. Its word search function allows its users to bring up information about library procedures, rules and campus information for the various questions that come up during the course of the day at the circulation day. If the answer is not there, it can be easily added for future reference. This is particularly handy when new employees and student assistances come on board. rick.simons@ucdenver.edu 3: 3 0 3: 4 5 pm Moving Online Reference and Chat Servicess (AskUs) to the Access Services Presenters: Tina Moser & Christi Piper , Anschutz The Strauss Health Sc & Reference Department to the Access Services Department on January 2, 2020. Education and Reference librarians have been providing support, training, and backup coverage and Access Services will soon go to solo coverage as of May 18th, 2020. Why did we do this? How did we do this? How has it been going where might it go in the future? In this presentation, we will discuss best practices and things to think about for transitioning reference s ervices. tina.moser@cuanschutz.edu & christi.piper@cuanschutz.edu

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3 :45 4 :00 pm FOLIO Update Presenters: Paul Moeller & Nicole Trujillo , Boulder Nicole Trujillo and Paul Moeller will provide an update on the status of FOLIO and CU Boulder's participation in the project. They will also demo the platform. paul.moeller@colora do.edu 4 :00 4:15 pm How are We Doing? Developing Assessment Surveys as a Tool to Improve Instruction Presenters: Sam Kennefick & Cecelia etter, Anschutz In Jan u ary 2020 t he E ducation and Re ferenc e Department o f t h e Strauss Heal th Sciences Library at the An schutz Medical Cam pus implemented an assessment projec t tha t spans assessment fo r c onsultations, classes, and re ferenc e servic es changes t h e perceived valu e of a service. A surv ey w as created for each o f t h e thre e instructional servic e points with both standardized and se rvic e specific questions usin g a Likert-typ e scale and free response qu estions. Our presentation we will discu ss creation and im plementation o f the surveys in the ho pe t ha t it will encourag e others to c ondu ct multi-service assessment. samanth .kennefick@cuanschutz. u 4:15-4:30 pm Closing Session

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General Procedures & Best Practice s : 1 . Please mute yourself when you are not speaking. When talking, please make sure your video is on if possible. 2. You will be assigned to the Roundtable you indicated when registering. Please do not leave your breakout room, as you will not be able to go back in. 3. During the Innovative Practices Showcase if you would like to ask a question please put your question in chat to everyon e . The moderator will stop the presentation after 13 minute s (if not already done) and ask the questions from chat . If your question is not asked please email the presenter. 4. The CU Libraries Summit will not be recorded, but copies of the presentations will be sent out to all participants and loaded into institutional repositories.

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Opening Session (9:30 -10:00 am) Martin Garnar UCCS Kraemer Family Library Dean of the Library & Professor Library Administration mgarnar@uccs.edu

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Roundtables (10:00-11:00 am) • Acquisitions • Administration • Archives/Digital Repositories • Cataloging • Circulation • Equity, Diversity & Inclusion • eResources • Instruction • Interlibrary Loan

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Summit Roundtable Guidelines 1 hour for discussion Start with introductions Allow everyone a chance to speak Discussion topics Remote work challenges, experiences, changes to work, how to be flexible in the future, tips and tricks for improving the experience and/or work Planning the transition back to in person work Facilitator discussion questions Prepare 5 minute summary to present to everyone Facilitators: please send your roundtable’s summary to Lynn Gates ( lgates@uccs.edu )

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SUMMARIES OF ROUNDTABLES 11:05 am12:00 pm Summaries by Roundtable Facilitators

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CU Libraries Summit Roundtable Summaries ACQUISITIONS ADMINISTRATION The Roundtable was composed of representatives from Auraria, Anschutz and UCCS libraries. The first topic discussed was did any of our libraries have plans to safely reopen, and if so, how were those plans created. Strauss Library (Anschutz) was the furthest along in planning because this library has remained badge accessible for approved students since March 17th. There are no onsite services being offered and no staff in the library but students who have received approval can study in the building. The process to enter the building and the behavior expectations of library users has changed several times over the past weeks. Strauss Library representatives shared the current practice but also reminded the group that procedures change frequently. Libraries should work with other entities on campus (Environmental Health, Housekeeping, etc.) to take advantage of other experts on each campus. Library building cleaning was discussed. On the Anschutz campus Housekeeping has a misting machine and every building on campus is “misted” one day a week. In addition, everyone entering the library is provided with cleaning items and is expected to clean their work space before they begin work and when they leave. Everyone on the Anschutz campus must pass through a daily health screening. There are four health screening stations on campus and library staff can volunteer to staff a screening station. No library staff are required to staff a screening station. The topic of safety was discussed, especially in terms of when it will be safe for library employees to come back to work. All agreed that no one knows when it will be “safe” for all us to be back in our libraries. Everyone agreed that those who can work remotely should continue to work remotely. The final item that was discussed was planning for potential budget cuts at our libraries. The Denver and UCCS campuses have implemented furloughs for all University staff and faculty that make over $60,0 00 annually to begin July 1. Anschutz will not have campuswide furloughs however each School/College will implement as needed. All of us are planning for a variety of cuts and are preparing for cancellations. ARCHIVES/DIGITAL REPOSITORIES Digital repository use and platforms Digitization of materials to support remote learning Need for more staff to promote these things Cooperative repositories Samvera -utilizing flexibility of to allow for disparate content formats (museums objects, music, water rights law ... Metadata for different kinds of materials as noted above

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Strategies for Samvera separate the metadata from object management -unique discovery layers for various types of materials o Collections o Objects o Files Allows for different discovery paths geo / art / etc. that can cross reference as well Islandora for Law Library -worked with Discovery Garden to migrate to Ilandora. Had to use an additional interface to customize web interface for the digital collection Flexibility is key Archive & Spec Coll at CU uses ArchiveSpace o Collection management tool for archivists o Way for users to see and discover finding aids -built with an archive user base in mind. Investigate all campus cooperative to defray costs and share resources CATALOGING Representatives from Boulder, Law, and UCCS attended the Cataloging Roundtable. The first topic of discussion was the current impact on our jobs from, particularly as we are all working from home. All three campus are taking the opportunity to work on projects that normally have a lower priority, such as catalog clean -up and authority work. Many of us are also learning a lot more about different aspects of cataloging, Boulder has shared catalog clean -up among more staff members, we are taking on stretch work and learning more. In general we are finding that we have to change our style of communications (some of us really liked to walk over and talk to who ever we needed to talk to and now we have to email) and sometimes have trouble getting momentum going on projects and daily work (research is down). We do feel that staff are adjusting well to the changes. And Boulder has had an additional challenge of being in the middle of a reorg that is continuing despite not being in the building. Discussion moved on to our return to campus, including shudders at the thought of all of the mail that would be waiting for us (Law mentioned the number of serials they receive in particular) . All of the libraries are discussing a phased return with staggered shifts in order to keep everyone safe. This could include limitations of the number of people allowed in a room or other space changes, many of our technical services units are in large rooms with cubicles fairly close together. Boulder had started a work from home pilot project before COVID 19 and anticipate that they might work to codify and continue it for people who are interested and whose jobs allow it. We also discussed the need to potentially reprioritize workflows and learning to say no to projects as current staffing levels may not be adequate. The final part of this discussion was on the movement of books and physical materials through technical services. Would we have to allow more time in between moving materials from one person to the next, Law for instance is discussing having acquisitions in to unpack books on Monday and then cataloging can come in on Thursday, leaving time for the virus to die. UCCS is discussing the use of PPE when unpacking CIRCULATION

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EQUITY, DIVERSITY & INCLUSION We talked about many wonderful things. We started talking about the move to remote work, and how it put a pause on diversity and inclusion projects and pilots. Emergencies and crisis took precedence over diversity and inclusion work in progress, maybe this signals that we are not incorporating those values into work enough or prioritizing them in the right way. Remote work increases stress, we need a space before meetings to talk about our feelings and make everyone comfortable. Equity is needed within all of our libraries especially amongst staff, safety is especially important. The issue of library staff screening patrons for their temperature and health, brings up equity issues inside of volunteering. Perhaps there will be negative consequences if an employee refuses to volunteer. Access and public staff are the first staff to return to the library, and they are the staff without offices which puts them at risk. With upcoming budg et cuts, we are being asked as a library to do more with understaffed organizations. The move to remote and coming back to work are bringing to light even more issues with diversity, equity, and inclusion. This is laying bear inequalities in structures, inequalities in pay, and what work library staff are being asked to do. Can we envision a new normal where issues are being addressed and spoken about, and where would we have these conversations? How can we change hierarchies? It’s important to ask the se questions even though we can’t answer the questions. Also, we talked about accessibility. Struss library is revamping their website and trying to make it accessible. Auraria is doing a pilot project too. Accessibility issues only come to light when there is a suit against universities, but how do we go beyond that? How do we incorporate in customer service models to make things more accessible for users? Finally, we talked about how to dismantle a systematic oppressive structure we inadvertently re plicate inside of our own libraries and how do we build a culture of inclusivity as a majority white staff. We need to incorporate into the mission of the library these values and prepare people to think critically and act as agents of change. ERESOURCES 1. Discussed the challenges and experiences of working remotely, as well as tips for improving remote work experience. Benefits: TS staff can do their work anywhere. Drawbacks: some people don’t like communicating via email and miss “bumping into people”. 2. Talked about our plans for transitioning back to in-person work. Across board, it looks like eResource staff are generally at the bottom of the list to return to in -person work. Discussed our respective plans for offering resources that aren’t online. At Auraria, we’re drafting a service plan for providing those types of resources to campus affiliates. At Law, they are looking at using LibCal to reserve seats for people in the building. It doesn’t look like any of the libraries are currently open at full capacity. The Anschutz library is open for disability services; they’re talking about opening the

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library more, but so far there are no concrete plans. Boulder is moving into Phase 1 (fro m “Lockdown”, or Phase 0), with a few people entering the building, and in July they may go to 20% of usual staffing. At UCCS, they post on Teams when someone enters the building, but the library will probably be quiet until at least August. There was dis cussion of how libraries have been moving to eResources for a while, which is a good thing in this situation, but the price publishers put on eResources are prohibitive and have been an impediment. Discussed several access and discovery issues users face. One that came up was users not getting to the correct resources due to not always using proxied links; unfortunately this issue doesn’t have a simple solution. 3. Discussed trends in eResource usage since closing. Boulder’s usage dropped, but not by much. UCCS reported that their usage dropped. At Auraria, our Summon, EZproxy, and Troubleshooting statistics are all down. Discussed multimedia or VR programs that we could use to engage users. Kanopy and other streaming video platforms were brought up as having been the most effective. 4. Surveyed the resource management systems used by different institutions. At Auraria, where we currently use Sierra, we were planning to look at other Integrated Library Systems, but this task has been put on hold due to current circumstances. Various Integrated Library Systems were discussed, including open source ones. Boulder discussed where they are with their upgrade to FOLIO. It was agreed that ILS migrations are generally a very big task, and migrating eResources to a new system presents extra challenges. INSTRUCTION Online Teaching Successes Use a cohost for larger workshops to manage the chat and ensure all students were muted Chat function can make it earier for students to contribute, encourage quieter students to part icipate Breakout rooms – keep them small, use a class google to doc to share notes – experiment with breakout rooms during dept meetings Practice the tech that you’re requiring students to use – do they have to open a bunch of tabs up and use zoom at the same time? Make sure it’s not annoying and is actually feasible Planning for virtual instruction Asynchronous v synchronous o Asynchronous folks take online classes because of flexibility, might be dealing with more complicated home lives/parenting/etc. o Also don’t want to work ourselves out of jobs creating materials that make faculty think they never have to call us again

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Inequities Internet access, comfort with technology, parenting and teaching children from home, bandwidth, zoom etiquette INTERLIBRARY LOAN There were four people present for the CU Libraries Summit ILL Roundtable discussion: Philip from Auraria, Lynn from Strauss Library, JoAnn from Boulder, and Joan from Boulder Law Library. There were a few different topics of discussion. First, we discussed the current status of our ability to process requests through ILL, and determined that at this time, none of u s are processing Ill requests to lend or borrow physical items – everything is being done electronically. Strauss Library and the Law Library have some minimal staffing in the building and are able for a few hours per week to scan print materials for document delivery to their patrons. Although no one from Colorado Springs was present, Martin did confirm during the summaries that UCCS is also only processing requests for electronic materials. Boulder mentioned that there had been some discussion of re-opening Pascal, however this was concerning because once Pascal is re opened, Boulder would lose access to the content made temporarily available through Hathi Trust since they are a member library. We discussed our ability to request and lend e-books, which in the best of times is problematic due to license restrictions. Although this remains problematic for us, we don’t have a short-term solution to this problem. However, lending and borrowing e-book chapters is generally successful and can help to a lleviate our inability to access entire e -books by requesting individual chapters. We briefly discussed whether we were loosening our interpretation of copyright during the closure, or whether we noticed other libraries had relaxed their adherence to the letter of the copyright law. We agreed that although we feel like might be a good practice for libraries, none of us were experiencing any loosening of other libraries adherence to copyright (for example, if we owned a print copy of a book, would another library lend us their e-book since we couldn’t access our print collection?) Based on our experiences we determined this is not happening much, if at all. We discussed how we’ve lost our ILL students who help process our requests and collectively wonde red whether we would have extra staff or student help when we do finally re -open and begin processing physical materials as we all have a large backlog of work that may be difficult to accomplish in any kind of reasonable time frame without help. We had a very positive discussion, and we agreed in our desire to reconvene our CU ILL Workgroup named ReSCU (Resource Sharing at CU) as soon as safely possible. This has been an active group for the last few years where we would discuss our experiences, and share knowledge and best practices, in Interlibrary Loan at the CU libraries.

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BREAK FOR LUNCH 12:00 1:00 pm Enjoy lunch!

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INNOVATIVE PRACTICES SHOWCASE 1:00 4:15 pm

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r -, ' --Marketing Your Library Through Podcasting (1:001:15 pm) Presenters: Claire Woodcock & Mark Locy, Boulder In 2019, 44% of Americans between the ages of 18 and 34 were listening to podcasts, these days it seems like there is a podcast for everything. Podcasting is an accessible way to reach our community where they are. Last year, the Libraries produced its first season of CU at the Libraries, a podcast where information becomes knowledge through storytelling. In this podcast, the Libraries seeks to highlight and share the story behind the innovative work produced by CU Boulder students, faculty, and staff. Episodes of the award nominated podcast have since been played 2000+ times, maintained 5star rating on Apple Podcasts, and garnered praise from our campus community, state and from library enthusiasts nationwide. In this presentation we’ll cover the foundations of how to create your own podcast for your library. claire.woodcock@colorado.edu & mark.locy@colorado.edu

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r -, ' --Open Source Software for Technical Services (1:151:30 pm) Presenter: Kelsey Brett, Yelena Gordiyenko & Molly Rainard, Denver Members of the Technical Services Division at the Auraria Library will present on their use of CORAL and ezPAARSE , two open source tools that assist the division in their management of electronic resources and off campus access. kelsey.brett@ucdenver.edu , molly.rainard@ucdenver.edu & yelena.gordiyenko@ucdenver.edu

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r -, ' --Let’s Keep Them Separate: Course Reserves & Popular Equipment (1:30 1:45 pm) Presenter: Federico MartinezGarcia, Jr., Colorado Springs The gathering and analysis of data are a trend that has resurfaced in recent years. We have noticed a drastic increase in course reserves collection usage. When looking at this data, we realized that our equipment, such as phone charges and hotspots, are cataloged under course reserves as well. With an effort to identify the usage of these two different collections, course reserves, and equipment, we decided to create a separate iType. This new iType allows for equipment used to be analyzed separately from course reserves. This program will focus on what we learned by setting up two distinct reserve collections. One for textbooks and professor’s reading and the other for popular equipment such as phone chargers. This allows us to have a better understanding of what students want and are using from the library. Fmartin3@uccs.edu

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r -, ' --Sustainability Student/Book Recycling Project (1:452:00 pm) Presenters: Wendy Kisicki & Julia Bullock, Colorado Springs Recent changes in the recycling industry have made it impossible to recycle our discarded books without debinding them first. Last summer in an effort to solve this problem our library began researching various options. This lightning talk will discuss our findings and share the steps we are taking to create a sustainable solution. wkisicki@uccs.edu & jbulloc2@uccs.edu

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r -, ' --CU One Read Collaboration: Sabrina & Corina (2:00 2:15 pm) Presenter: Lindsay Roberts, Arthur Aguilera & Ilene Raynes, Boulder This presentation shares how CU Boulder Libraries collaborated with the Office of Diversity, Equity, and Community Engagement (OECE) to promote the campus One Read, Sabrina & Corina, through book discussions, panel presentations, a PopUp library, and Maps Exhibit at the fall and spring diversity summits. Many libraries departments were involved in this endeavor. We look forward to sharing what was learned and hearing about similar work at the other campuses! robertlm@colorado.edu

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r -, ' --Linked Data for Production Cohort Report (2:152:30 pm) Presenters: Paul Moeller, Chris Long, James Kalwara, & Erik Radio, Boulder Paul Moeller, Chris Long, James Kalwara , and Erik Radio will present on Boulder's participation in the LD4P2 Cohort. The presentation will touch on the LD4P editing tool (Sinopia), LD4P2 working groups, and the associated SHARE Virtual Discovery Environment (SVDE) project. paul.moeller@colorado.edu

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SHOWCASE BREAK 2:30 2:45 pm

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r -, ' --How Can We Help Patrons Find Our Stuff? Improvements to Discovery Services (2:453:00 pm) Presenter: Jessica Gerber, Anschutz Presentation on improvements made to the Strauss Library discovery services, including custom images for equipment, eBook content type and custom eBook facet, and upcoming project on integrating our institutional repository into our discovery layer. jessica.gerber@cuanschutz.edu

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r -, ' --SILLVR: Streaming Interlibrary Loan Video Resources (3:003:15 pm) Presenters: Katy DiVittorio & Sommer Browning, Denver SILLVR is an innovative project that allows for ILL of streaming video for the first time. Dreamed of by Auraria Library staff SILLVR launched in January 2020 among Prospector libraries. This talk will share how this "unlikely" project became a reality putting CU libraries and CO at the forefront of resource sharing. Data from the pilot, project outcomes and challenges experienced will be shared. katy.divittorio@ucdenver.edu

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r -, ' --The OneNote Solution (3:15 3:30 pm) Presenter: Rick Simons, Denver Microsoft OneNote provides a consolidated quick reference and continuity tool for those who work at the circulation desk. Its word search function allows its users to bring up information about library procedures, rules and campus information for the various questions that come up during the course of the day at the circulation day. If the answer is not there, it can be easily added for future reference. This is particularly handy when new employees and student assistances come on boa rd. rick.simons@ucdenver.edu

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r -, ' --Moving Online Reference and Chat Services (AskUs ) to the Access Services Department’s Powerhouse (3:30 3:45 pm) Presenters: Tina Moser & Christi Piper, Anschutz The Strauss Health Sciences Library’s AskUs service was transferred from the Education & Reference Department to the Access Services Department on January 2, 2020. Education and Reference librarians have been providing support, training, and backup coverage and Access Services will soon go to solo coverage as of May 18th, 2020. Why did we do this? How did we do this? How has it been going— where might it go in the future? In this presentation, we will discuss best practices and things to think about for transitioning reference services. tina.moser@cuanschutz.edu & christi.piper@cuanschutz.edu

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r -, ' --FOLIO Update (3:454:00 pm) Presenters: Paul Moeller & Nicole Trujillo, Boulder Nicole Trujillo and Paul Moeller will provide an update on the status of FOLIO and CU Boulder's participation in the project. They will also demo the platform. paul.moeller@colorado.edu

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r -, ' --How are We Doing? Developing Assessment Surveys as a Tool to Improve Instruction (4:00 4:15 pm) Presenters: Sam Kennefick & Cecelia Vetter, Anschutz In January 2020 the Education and Reference Department of the Strauss Health Sciences Library at the Anschutz Medical Campus implemented an assessment project that spans the library’s various instructional service points. The project tracks how implementing assessment for consultations, classes, and reference services changes the perceived value of a service. A survey was created for each of the three instructional service points with both standardized and service specific questions using a Likerttype scale and free response questions. Our presentation we will discuss creation and implementation of the surveys in the hope that it will encourage others to conduct multiservice assessment. samantha.kennefick@cuanschutz.edu

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Closing Session (4:15 -4:30 pm) Jennie Gerke for Robert McDonald CU Boulder Norlin Library Professor, Dean of the University Libraries, Senior Vice Provost of Online Education rhmcdonald@colorado.edu

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After the Summit • Fill out summit feedback survey • Send roundtable summaries • Send presentation materials • Summit information will be added to each library’s IR • Contact planning committee with any additional questions/comments

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END OF SUMMIT Thank you and Goodbye!