Citation
Emotional Labor of Instruction Librarians: Causes, Impact, and Management.

Material Information

Title:
Emotional Labor of Instruction Librarians: Causes, Impact, and Management.
Series Title:
The Emotional Self at Work in Higher Education
Creator:
Evans, Lorraine
Sobel, Karen
Place of Publication:
Hershey, Pennsylvania
Publisher:
IGI Global
Publication Date:

Subjects

Genre:
Book Chapter ( sobekcm )

Notes

Abstract:
This chapter consolidates aspects of emotional labor that apply to the work of academic faculty and staff. Perspectives will focus on the instructional work librarians do, in the classroom and through research support, and be applied to teaching faculty and support staff in higher education. The collaborative nature of the work, along with the environment and structural components that both enhance and challenge that work, are examined. The chapter describes risk factors that are common and unique to librarianship, such as academic culture, administrative demands, communication, and student support, applying these concepts more broadly in higher education. Pulling from the research on emotional labor, industrial psychology, and the authors’ experience in libraries, strategies are presented that can be used or adapted by individuals and departments. Finally, the chapter discusses tensions inherent in the work of those who choose to perform emotional labor: the love of supporting students and faculty through academic and personal challenges versus the exhaustion that sometimes results.
Acquisition:
Collected for Auraria Institutional Repository by the Self-Submittal tool. Submitted by Lorraine Evans.
Publication Status:
Published

Record Information

Source Institution:
Auraria Institutional Repository
Holding Location:
Auraria Library
Rights Management:
Copyright [name of copyright holder or Creator or Publisher as appropriate]. Permission granted to University of Colorado Denver to digitize and display this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder.

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